One Final Note
While we believe in healthy competition, we also believe in honesty. With that, we want to clarify a few discrepancies we found in Mentaya’s comparison post to ensure everyone is receiving accurate information.
Comparison Table #1 from Mentaya
Our Clarification
Therapist Cost
Thrizer’s 3% fee is comparable to the standard credit card fee per session that therapists would need to pay in their existing billing platform regardless, even with Mentaya.
In fact, Thrizer offers therapists the instant benefits calculator for free whereas Mentaya charges $29/month. All in all, therapists end up paying much less with Thrizer.
Benefits Calculator
By popular request, we have since released our instant benefits calculator.
“Successful Submission Guarantee”
We’ll be honest here - we aren’t entirely sure what this means nor why we got an X. Submission isn’t the hard part, reimbursement is.
We offer a Successful Reimbursement Guarantee, again so much so we take on the risk of waiting for reimbursements, not clients.
By contrast, Mentaya does not protect clients against claim denials. That is if a claim is denied, the client would be responsible for paying for the full cost of the session, without receiving any reimbursement to help cover it.
Comparison Table #2 from Mentaya
Our Clarification
Balance Billing Risk
We want to respectfully deny this assertion. Our policy has been consistent and simple: no backcharges ever for therapists and clients.
Here’s how it actually works. We have a wealth of knowledge on allowed amounts by insurance and plan, and are able to estimate reimbursements with close precision. Furthermore, we know the exact allowed amount for each client after their first claim. If we are off on the estimate for that first claim, we take care of the difference and simply let the clients and their therapists know the updated reimbursement amount for future sessions.
Maybe Mentaya was actually confusing us with Advekit with that comment? ;)